Case Study 1 - Corporate Software/Professional Services (Banking/Financial Industry)
Customer Profile
Xeon Financial Services is a multi-million dollar Irish company that specialises in the implementation of Oracle's banking software suite in banks around the world. Founded in 2006, it comprises mostly of Professional Services experts who have worked with banks, the big four consultancy companies and corporations such as Siebel, IBM and Oracle.
The Situation
With projects in the UK, US and Turkey, the company needed a way for staff, management, its partners and potential clients to discuss projects and monitor progress. For internal meetings they had tried Skype conference calls, but found that the quality was poor with more than 3 callers.
The Solution - 247meeting's Conference Call service
Company Director Fergus White said "With operations across three continents, we needed a communications solutions that could be set up and maintained with zero cost and effort. We did not want to pay exorbitant prices for complex solutions. For internal calls we had tried Skype Conference Call, but found the quality deteriorated significantly with more than 2 callers, so we looked around and found 247meeting. Their conference call service has local dial-in numbers at the locations where we operate in Dublin, Turkey, the UK and the US, so we can keep updated without having to make expensive international calls. Quality and reliability have been excellent".
Benefits
Using 247meeting's on-demand service, company executives can hold calls at any time of the day or night without having to reserve in advance. This has proved useful with locations spread over 10 time zones and keeps client projects and company business on track with simple regular conference calls.