Help » Audio Conferencing » Tutorials » record a conference call

 
      

Record and Playback your Conference Call

You can record your conference call using some simple touch-tone commands. You don't need any extra equipment and there's no additional charge. The recording is stored on our secure servers. You can request that it be deleted at a later date or request it in another format by contacting us.

To start a recording:

  • dial into your conference as Host
  • when you want to start recording, press *2
  • follow the prompts and take a note of the Playback PIN

 
To play back the recording:

  • dial back into your conference as Host
  • press *3 to start the Playback and follow the prompts:
    • enter the Playback PIN followed by the hash key
    • press 1 to confirm
    • unless you want to skip a section of the Playback, ignore the instructions about fast forwarding and the Playback will begin
   
     
 
     
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