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Billing options

There are 3 main types of Billing available:

1. Default Bill (users have PIN codes available to them for use whenever they want and the Invoice is grouped by each user)
2. Telephone Bill Code (the Host is prompted to enter a numeric code at the beginning of the call which is then included in the Invoice)
3. Conference Call Scheduler (each individual call is scheduled online (either by an Administrator or by an end-user. They can enter an alphanumeric code and the invoice can be grouped by these codes.)

Fig i) Totals by Host summary page

Fig ii) Detail of calls for each Host, showing number dialled, dialled from, time, date, rate, total cost

Telephone Bill Code (optional)

Each Host has their own permanently-available Host and Guest codes (usually in their own name). When this option is enabled, they are prompted to enter a numeric Bill Code as they join the conference, using their telephone keypad.

How does it show on the Bill?

The bill received at month end is totalled by Bill Code, with detailed Call Records on subsequent pages showing dates, times, Host name and individual call cost.

Fig iii) Billing Code shows against each call, allowing for easy cost allocation

CDRs

CDRs (Call Detail Records) can be emailed automatically and/or downloaded from the website. These can be customised to suit (fields displayed and order). These allow administrators summarise usage and associated costs per department/billing code/Cost Centre, or allow integration with existing ERP systems (eg SAP).