Record/Playback your Conference Call

You can record your conference call using some simple touch-tone commands. You don't need any extra equipment and there's no additional charge. The recording is stored on our secure servers. You can request that it be deleted at a later date or request it in another format by contacting us.

To start a recording:

dial into your conference as Host
when you want to start recording, press *2
follow the prompts and take a note of the Playback PIN

To play back the recording:

dial back into your conference as Host
press *3 to start the Playback and follow the prompts:
- enter the Playback PIN followed by the hash key
- press 1 to confirm
- unless you want to skip a section of the Playback, ignore the instructions about fast forwarding and the Playback will begin

To download your recording log into your account and follow theinstructions below:

1. Go to the "Recordings" tab

1._Go_to_Recordings_tab

2. Select the recording you wish to download and click "Get Recording Details"

11._Get_Recording_Details

3. A pop up will inform you that your requested file is being transferred. An email will be sent to the email address associated with your account when transfer is complete

12._Transfer_File

4. You will receive a message from This e-mail address is being protected from spambots. You need JavaScript enabled to view it when your recording is available for download. Follow the instructions included in your message

13._View_Download